I design, structure, and scale digital systems that turn ideas into real products.

15+

Systems Designed

10+

Projects Led

3+

Industries

profile

About Me

I am a Product & Digital Transformation Leader with over 10 years of experience bridging business strategy, data insights, and technology execution to deliver scalable digital products and enterprise solutions. I have led initiatives across product management, business analysis, data analytics, project delivery, ERP, SaaS, insurance, payments, and startup ecosystems—turning complex business challenges into innovative solutions that improve operations, enhance customer experiences, and drive measurable business growth.

Core Skills

Business Analysis
Product Management
Project Management
Process Design
Agile / Scrum
Startup Strategy

Featured Projects

An Insurance ERP

Enterprise insurance system with full workflow automation.

PackDriveGo

Concierge moving and logistics platform in Alberta.

Ultra Card by Specta

An automated bank agnostic credit card application system.

Coopzone

A digital cooperative banking platform that enables underserved and underbanked communities to access secure, community driven financial services.

BlueChat

An AI chat system and cross-sell lead nuturing sales plaform.

Buxepay

Group payment and contribution automation system.

Case Studies

Insurance System

Designed and structured a multi-module enterprise ERP system covering claims, underwriting, finance, HR, and compliance workflows.

  • Mapped end-to-end insurance processes
  • Defined 11+ enterprise modules
  • Aligned stakeholders across technical + business teams

Logistics Startup

Built a concierge logistics platform for Alberta focusing on booking, dispatch coordination, and operational efficiency.

  • Designed service booking flow
  • Structured dispatch operations model
  • Optimized customer-to-driver workflow

Payments System

Created a group-based payment contribution system with automated tracking and payout flows.

  • Automated contribution tracking
  • Built payout logic structure
  • Designed Power Automate workflows

Digital Lending Platform

Led product discovery, planning, and delivery to help bring Ultra by Specta from concept to market, collaborating with cross-functional teams to deliver a seamless digital lending experience.

  • Defined product vision, roadmap, and feature priorities
  • Gathered and translated business requirements into user stories
  • Managed Agile sprint planning, backlog refinement, and stakeholder alignment
  • Collaborated with UX, engineering, and QA to deliver customer-centric features
  • Monitored product performance and drove continuous improvements using user feedback and analytics

AI Chat Platform

Led product discovery, planning, and delivery to bring an AI-powered lead nurturing platform from concept to launch, collaborating with cross-functional teams to create intelligent, automated customer engagement experiences.

  • Shaped product strategy, roadmap, and feature prioritization to align with business objectives
  • Elicited stakeholder requirements and translated them into user stories and acceptance criteria
  • Managed Agile sprint planning, backlog refinement, and cross-functional stakeholder alignment
  • Partnered with UX, engineering, and AI teams to deliver intelligent conversational experiences
  • Analyzed user engagement, conversion metrics, and product insights to optimize lead nurturing outcomes

Executive Product Intelligence Platform

Led the design and delivery of an enterprise product intelligence platform that enabled executives and product teams to monitor portfolio health, customer adoption, and strategic KPIs through a centralized dashboard.

  • Defined the product vision and roadmap for executive reporting and portfolio management
  • Partnered with product leaders to identify critical KPIs and reporting requirements across multiple product lines
  • Translated complex business needs into user stories, data models, and dashboard requirements
  • Worked with engineering, data, and UX teams to deliver intuitive analytics and reporting capabilities
  • Enabled data-driven decision making by surfacing product performance, customer feedback, and adoption insights

How I Think

1. Understand the business problem deeply
2. Break it into processes & workflows
3. Translate into system requirements
4. Design scalable product structure
5. Align stakeholders and execution teams
6. Iterate based on feedback and data

Experience

Business Analyst / Product Strategist

Insurance, ERP, KPI Frameworksand SaaS systems

ERP Implementation Lead

Designed multi-module enterprise systems (Insurance ERP)

Startup Builder

PackDriveGo, Buxepay, Credpal, Coopvest

Digital Transformation Work

KPI Framework development (ATB Financial) Process Automation (Sterling Bank), Workflow design (Coopvest), System integration (Vultbuxe Solutions)

Key Achievements

Customer Acquisition Growth

Drove a 200% increase in customer acquisition at Sterling Bank by identifying growth opportunities, optimizing product initiatives, and delivering customer-centric digital solutions.

Card Adoption Strategy

Conceptualized and led a strategic product initiative that accelerated debit card adoption, delivering an 893% increase in active card adoption over 12 months through customer-centric product enhancements, targeted engagement strategies, and cross-functional execution.

Enterprise KPI & Product Performance Framework

Designed and implemented an executive KPI framework at ATB Financial that enabled Product Managers, Directors, and C-suite executives to monitor 200+ products across 6 product portfolios through a unified performance dashboard.

Strategic Product Insights

Developed performance reporting that surfaced 10 critical product adoption and acquisition gaps, enabling leadership to prioritize investment decisions and improve product outcomes.

Voice of Customer Analytics

Integrated customer feedback and sentiment tracking into the KPI framework, providing executives with real-time visibility into client needs, product satisfaction, and improvement opportunities.

Let’s Build Something

I work with founders, teams, and organizations to design and scale systems that actually work in the real world.